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Drachenstein Treasures
4540 Wooldridge Ferry Rd
Elizabethtown,  KY 42701
(270) 737-1704

drachenstein@dragonsjewels.com

 

Custom Orders

For custom orders we will require a down payment prior to the work being started and payment in full prior to it being shipped.  Upon acceptance of a commission we will agree to a tentative delivery date. Please remember that this is handmade artwork; we will do everything humanly possible to make that date, but sometimes problems do arise. We expect full payment within thirty days of the notification of order completion or your down payment is forfeit and the piece will be put up for general sale at our booth.

Warranty

All of our pieces are warranted against structural defects. Our cast work comes with a lifetime "normal usage" guarantee. We do not guarantee our work against willful acts of destruction, acts of God or blatant acts of stupidity. We reserve the right to repair any damaged work or replace lost or damaged stones at our discretion. Modifications or repairs done by anyone other than our agents will void this warranty. Complete customer satisfaction is our goal; you are our best advertisement and we thank you!